Job Description and Person Specification

Job Title: 2 x Research Assistants (title under review)

Department/ College: College of Public Health.

Hours of Work:  Full-time 8hr day from 8-5 (1hr login flexibility) and 1 hr lunch.

Period of Appointment: 1 year in the first instance with the possibility to extend.

Responsible to: Master of Global Health Director.

Campus  Medical Campus: College of Public Health 17 Xuzhou Road, Taipei, Taiwan.

 

Salary:  Ministry of Education (MoE) Research Assistant Grade dependent on qualifications (Opportunity to progress further may be available following MoE and University approval)

 

ROLE PURPOSE

 

Work as a member of the Master of Global Health Team to provide high-quality administrative support on the newly established master’s program. Providing a professional, responsive and personable service. Providing front-line support as the first point of contact for MGH students and academic staff. Establishing and supporting processes across the complete academic cycle, ensuring accurate and timely record management across multiple systems.

 

ROLE PROFILE

 

Support student lifecycle processes from pre-enrolment activities, through induction and registration to graduation and beyond, utilizing systems and databases- e.g. student records and database systems accordingly, and in accordance with best practice, ensuring consistency of data and identify and resolve issues.

• Support all enrolment, assessment processes in line with the university, college and external deadlines and regulations. (Such as the Taiwan government, SOPHAS (student applicant portal) and NTU portals)
• Take responsibility for resolving students’ and academics’ inquiries, including face-to-face and via email, responding within agreed timeframes and escalating complex inquiries as appropriate.
• Assist in ensuring that quality assurance requirements and, where required, accreditation requirements are met for relevant programs.
• Actively participate in the development and improvement of the program and processes through identifying and suggesting improvements based on user feedback.
• Work flexibly as part of a team, supporting others in times of high volume activity, providing cover and supporting the training and development of new staff members.
• Ensure all work is carried out in a professional and timely manner, with appropriate confidentiality and sensitivity.
• Organizing and Servicing the MGH steering Committee presenting data and results and delivering progress and outputs at the Dean and Vice Deans meetings and at other senior levels as needed.
• Supporting the new Delta Omega Chapter Chi (DMDC) Honorary society program in the College. Supporting related activities and initiatives.
• Carry out other reasonable responsibilities commensurate with the post as required by the Director Masters of Global Health.

 

PERSON SPECIFICATION

 

Essential

• Degree level or equivalent qualification or experience.
• Excellent written and oral communication skills including the ability to draft substantial documents and correspondence with diplomacy.
• Excellent organization and time management skills.
• Excellent working knowledge of Microsoft Office packages and the ability to work on new computer systems.
• Good understanding of Microsoft Excel with Good social media and website development skills.
• Methodical, detail oriented and flexible in an approach to work, maintaining a high level of accuracy.
• Ability to work with a broad range of stakeholders in a professional and assured manner.
• Customer service oriented and efficient working practices.
• Proactive with the ability to work independently as well as delivering within a team.
• Excellent problem-solving skills.
• Respectful of cultural and individual differences.

 

•  

• Candidates who can speak and translate from Chinese to English and vice versa will be at an advantage.
• Experience is establishing policy, procedure, and processes within an organization.

Please note that job descriptions cannot be exhaustive and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

 

APPLICATION PROCESS

 

Please send a copy of your CV, along with a 1 A4 letter supporting how your experiences fit the above role listing examples. We will not consider a CV on its own. Please also state in your CV your status in Taiwan.

 

Please send the above documents in a single PDF to the MGH Program Manager jsingh@ntu.edu.tw and CC ntumgh@ntu.edu.tw with the subject line as “MGH Research Assistant post at CPH” no later than the 26th May 2019 local time.

 

The College will support the staff visa sponsorship to enter Taiwan; costs will need to be borne by the individual.

 

EQUALITY OF OPPORTUNITY

 

National Taiwan University promotes equality of opportunity, recognizing and promoting the diversity that is integral to its academic strengths and global progression. The College of Public Health is currently underrepresented by Indigenous and minorities ethnic people and encourages applicants from these areas.

 

ABOUT

 

National Taiwan University (NTU) President Dr. Chung-Ming Kuan

 

NTU is the most prestigious comprehensive university in Taiwan and one of the top-ranked universities in the world. It consists of 11 colleges, 56 departments, 112 graduate institutes, 4 research centers and a school of professional education and continuing studies.

 

The University, founded in 1928 during Japanese rule was one of the Imperial Universities, the Taihoku Imperial University. It is older than Imperial Osaka University and Nagoya University. After World War II, Taiwan's government assumed the administration of the university, reorganizing and renaming it National Taiwan University on November 15, 1945.

 

The University has 11 colleges, with 56 departments and 112 graduate institutes, 6 university-level research centers. The total number of students, including those enrolled at the School of Professional and Continuing Studies, has grown to over 33,000, including over 18,000 undergraduate students and 15,000 graduate students.

 

The president heads the University. Each college is headed by a dean and each department by a chairman. Students elect their own representatives each year to attend administrative meetings.

 

College of Public Health (CPH) Dean Dr. Chang Chuan Chan

 

The College of Public Health is CEPH accredited. The College was established in 1939 as the Institute of Tropical Medicine later to become College of Public Health. The College of Public Health consists of an Undergraduate Department of Public Health and 6 Institutes.

 

• Department of Public Health
• Institute of Health Policy & Management
• Institute of Occupational Medicine & Industrial Hygiene
• Institute of Epidemiology and Preventive Medicine
• Institute of Environmental Health
• Institute of Health Behaviors and Community Sciences
• Institute of Food Safety and Health

 

The College of Public Health holds its own academic gravity, with teaching and research activities involving disciplines not only in natural and biological sciences but also in humanities and social sciences. The essence of public health dictates that we are concerned greatly about, the health rights of the people and pursue the ultimate goal of health for all. Our activities focus on disease prevention and health promotion, environmental protection and sustainable development, and the operating and management of the health care industry.

 

Benefits

 

The college offers a contributory Pension scheme to staff.

 

Leave entitlement is available after 6 months service as follows:

Service in Months	Leave days
Up to 6 Months	0
Between 6-12	3
12-24	7
24-36	10
36-60	14
60-120	15
120+	+1 per year Maximum 30